1 phone + 1 device, but not 2 mobile phones. Frequently Asked Questions How many people can use one WhatsApp account?īefore WhatsApp’s Beta program launched in September 2021, you could use one WhatsApp on 2 devices i.e. Et voila! Your team will now be able to access the DelightChat dashboard and talk to your customers. Upon accepting it, the team will be prompted to create a password. Once this is done, your team members will receive an invitation email. Step 5: Lastly, click on ‘Invite Team Member’.
So, each time you get a message on any of these platforms, all you need to do is open DelightChat. Why DelightChat? Because it helps you integrate WhatsApp, Instagram, Facebook and even your Shopify onto a single dashboard. Once you are done with getting the WhatsApp Business API access, it is time to complete the shared inbox integration on DelightChat. Sign up today to get WhatsApp API access. These tools provide easy integration along with many other added features. The current pricing for WhatsApp API is based on per conversation basis as opposed to the earlier pricing model of per notification basis.Īn easy and fool-proof way to get access to WhatsApp Business API is through tools such as DelightChat. WhatsApp Business API triumphs over a regular WhatsApp account with benefits best suited for businesses. The first step to use one WhatsApp for multiple users is to get access to the WhatsApp Business API. In just 3 steps, you can set up a shared WhatsApp inbox for your team. This way, you do not have to worry about account ban, limit on number of users or a messy chatbox management. The best part? Unlimited number of users can access the dashboard and customer chats at the same time. With the help of DelightChat, you can also connect your other communication channels like Instagram, Facebook, Twitter as well as WhatsApp and view them all on a single dashboard. Many businesses are already doing it and successfully managing customer support on WhatsApp.Ĭertain tools like DelightChat build on top of the WhatsApp business API and allow you to access one WhatsApp number across multiple users. There is another way, which is to use WhatsApp business API for multiple users.
#Whatsapp business use how to
How to use WhatsApp business for multiple users? Hacks around this are available, but so are the risks of getting your WhatsApp account banned. While you can link up to 4 additional devices using one WhatsApp account, WhatsApp does not allow the use of one WhatsApp on two phones.Īccording to WhatsApp, even if you own a dual sim phone, you have to choose only one number with which you wish to use the WhatsApp application. Is there a way around all of this? Read on to find out. On the other hand, a shared WhatsApp inbox helps you to assign tickets to respected agents and streamlines the ticket resolution process from start to finish. Not to forget, using the hacks even if one WhatsApp can be used by multiple users, there would be no way to keep a track of which agent responded to a message and whose responsibility it is to follow up or if the follow ups have been done on time. Can you imagine having to go through all that again from scratch? Brrrr. You’ve built that customer base with your blood, sweat and maybe tears. WhatsApp can ban your account if you use these hacks. There are hacks available to avoid the default WhatsApp one account, limited devices feature.
Some of the features that are currently not supported are: Not to forget, the default feature of WhatsApp’s one account, multiple devices comes with other shortfalls.
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